Site Terms of Use and Membership Agreement
1. Introduction
- This user agreement ("contract") regulates the terms and conditions of the services provided by the Therapy on the website www.terapiyle.com ("internet site" or "site") and the application with therapeutic. All policies and rules on the site constitute the annex of this agreement as an integral part of this agreement.
- This contract is made between you and Terapiyle. By using our Services, you agree that you have the right, authority and legal competence to enter into agreements according to the laws you are bound by the laws you are bound by the laws you are bound and that you are over 18 years old, that you have read, understand this agreement, and that you are bound by the terms written in the contract.
2. Duration
- By entering the information required for membership by you, the registration process will be completed by confirming the e-mail to be sent to the e-mail address given by you. Anyone who completes the registration process is considered as a User. This contract applies to all users. This agreement will enter into force on the date of its approval for existing users with the completion of the membership registration process for new users.
3. Definitions
- Company: Terapiyle, represents the SECTION.
- With therapeutic: It is the brand name of the website / mobile application that is accessible from the online environment where various services and content are offered within the framework determined by the company.
- Service: refers to online therapy and consultancy services offered on the website.
- User: refers to all people using the website and application of www.terapiyle.com.
- Member: www.terapiyle.com refers to all persons who are members of the website and application.
- User Account / Member Account: It refers to the registration of the user on the platform and the account that provides access to the services.
- Consultant: It refers to psychologists and psychological counselors who provide online therapy and counselling services and are independent of the therapy.
- Counselor: Through the site, it refers to the person who creates a session with the consultant he sees fit.
- Website / Site / Platform: refers to the website www.terapiyle.com or mobile application.
- Contract: The contract concluded between the User, Advisor and Therapy and the applicable matter.
- Link: It refers to the transfer of the content generated by therapy to all kinds of social media and sites or the link that allows it to access www.terapiyle.com from social media and sites.
- Content: It refers to software, audio, image, information and all kinds of data that are published or accessible by therapy.
- Distance Sales Agreement: It refers to the sales agreement in which the provisions and conditions regarding the provision of online psychological counseling between the Counselor and the Consultant are determined.
4. Contract Subject
- The subject matter of this agreement is to regulate the rights and obligations of the User to the use of the Services offered through the Platform and the Platform's obligations.
- In order to benefit from the services to be provided within the Website and the Application, users must be determined by the Therapy and the features to be specified in the contents of the relevant section of the Website. With therapy, it is completely free to determine these features and is deemed to have made changes to their properties by publishing them on the Website.
5. Use of Services
- The User may benefit from the Services as a member of the Platform.
- The User declares that the information provided during the membership process is accurate, up-to-date and complete.
- The User agrees to use the Services only for their own personal purposes. The use of the Services for commercial purposes is prohibited.
6. Terms of Use
- When you enter the website or use the services with the Therapeutic use, the following procedures shall be deemed to be a violation of the contract;
- Contradiction to the legislation, violation of the rights of third parties and/or this contract or its annexes,
- Failure to have a license to conduct legal proceedings (such as being under 18 years of age) or to use the services with therapeutic service,
- Failure to pay the purchased product and/or service price,
- Creating deceptive, misleading, incomplete, incorrect content and/or membership,
- Transferring the user account or name without the written consent of Therapy,
- Spam, unresponsive or collective electronic communication or chained email sending,
- Distribution, dissemination of viruses or technologies that may harm Therapy or its users,
- Damage to the system of therapy, including behaviors aimed at disrupting the user profile evaluation system, or attempting to do so,
- Entering the website with robot or automatic entry methods for any purpose,
- Sending commercial messages to these users by collecting, storing, using and processing of e-mail, sms information or other personal information of other users without the prior consent of the users,
- Any information provided when creating a membership and session appointment is invalid, incomplete, inaccurate, misleading at any stage during the performance of the contract.
7. User System with Therapy
- With each Therapy user has a "user name" or e-mail address to be determined by him/her/her/her/her/herself/herself/herself/herself/her/registration.
- "User name" is specific to each member, as in e-mail addresses, and the same username is not given to different members.
- In order for each user to be able to connect to systems that require membership with Therapy, it is necessary to enter the password with the user name or the registered e-mail address. This procedure is defined as entering the system with therapy.
- "Password" is only included in the information of the relevant user. If the user password is forgotten, the user will send a link upon the request of the user to create a new password to the email address registered in the user's Therapy system.
- Determination and protection of "Password" is entirely at the responsibility of the user and with therapy, it is absolutely not responsible for the problems or damages that may occur from the use of the password.
- With the therapy, the data and data that will be formed by the use of the system has all intellectual rights. With therapy, you may edit reports containing demographic information without revealing the user/membership information with such information, or use such information or reports themselves, and may share such reports and/or statistics with business partners and third parties at a cost or free of charge. These actions do not constitute a violation of the provisions of the Privacy Policy with Therapy.
8. Responsibilities
- With the therapy, it acquires one of the session packages included in the User’s information on the Platform and mediates the User to purchase consultancy services through the Platform from a Consultant designated by him.
- With the therapy, the Platform recognizes, declares and undertakes that the Platform to be in accordance with the provisions of the Law on Consumer Protection No. 6502 and the Regulation on the Electronic Trade Vehicle Service Provider and Electronic Trade Service Providers.
- The company reserves the right to make changes to prices and products and services offered.
- The Company accepts and undertakes that the member will benefit from the services subject to the contract except for technical failures.
- The company makes no commitment that the services will be uninterrupted and error-free. The user agrees that the company has the right to temporarily discontinue the service for a period of time due to the work to be done by the platform for technical maintenance and requirements.
- The Company does not share the user's personal information with other users or unauthorized third parties.
- The User is solely responsible for the accuracy of the information provided during the membership of the Terapi and the protection of user passwords. The User accepts, declares and undertakes that he/she will not share the membership information with anyone and that he/she is exclusive.
- The Company does not accept any responsibility for any damages that members and/or third parties may suffer due to all omissions and defects in matters such as the security, storage of the User's access to the Platform, keeping them away from the information of third parties, and their use.
- The User uses the Services at their own risk and agrees that it cannot be held liable for any damages that may occur due to the use of the Company's services.
- The User shall not transfer or partly transfer and/her/her/her rights or obligations in this Agreement without prior written consent of the Company. On the other hand, the Company may transfer its rights and/or liabilities under the Agreement to a third party without the User’s consent and without prior notice to the User.
- The User accepts, declares and undertakes that he/she will not reverse engineer in the use of the site or will not take any other action for the purpose of finding or obtaining the source code, otherwise he will be liable for any damages that may arise with Therapy and third parties, and that legal and criminal proceedings will be carried out in advance.
- The User accepts, declares and undertakes that he/she may only benefit from the Therapy for personal psychological counseling, and that he/she cannot make any service available to others for commercial or personal purposes.
- The User undertakes that the information provided to the Platform is accurate and up to date. When creating its membership, the user confirms the accuracy of this information by entering the desired information on the site into the system. The User, who does not provide accurate and up-to-date information when filling out the User Agreement, will be responsible for any damages that may arise for this reason.
- The User is responsible for the security of the account that belongs to him. In case of abuse of the account, it is obliged to inform the Platform immediately.
- The User accepts, declares and undertakes that in its activities within the site, in any part of the site or communications, contrary to general ethics, manners and laws, which damage the rights of 3rd persons, misleading, offensive, obscene, pornographic, damages personal rights, that are copyrighted, promote illegal activities, will not produce, share content. Otherwise, he is solely responsible for the damages to be caused, and in this case, the "Site" authorities may suspend, terminate such accounts, and reserve the right to initiate a legal process. For this reason, it reserves the right to share information requests from the judicial authorities regarding the activity or user accounts.
- The relationship of the members of the Site with each other or third parties is responsible for its own responsibility.
- In order for the User to purchase consultancy services via the Platform, he/she must confirm this Agreement and fill in the requested information with current and accurate information.
- The User accepts, declares and undertakes that if he cannot attend the session due to reasons arising from him on the date of the session, the session will be deemed to have been made, and that he will not claim any rights from the company related to it.
- The contents of the Platform are not considered as diagnostic, diagnostic and treatment recommendations, and these contents are not as advice. The advisor acknowledges, declares and undertakes that the Counselor’s information and advice to him during the session is solely the Counsellor’s personal opinions, and that the Counselor has no responsibility for any damages that the Counselor may suffer due to the opinions and opinions that the Counselor may suffer.
- The User accepts, declares and undertakes that the Commissioner does not have any responsibility for the read of his/her data with the Counselor by unauthorized persons and for the damages he may suffer from.
- As the intermediary service provider of the therapy, there is no obligation and possibility to supervise whether the matters between the client and the consultant included in this agreement have been fulfilled. It accepts, declares and undertakes that User Therapy acts as an intermediary service provider in accordance with the Regulation and that it will not assert any requests for the Distance Sales Agreement and other matters between the Counselor and the Counsellor.
- The User accepts, declares and undertakes that the Advisor is responsible for informing the User about the consultancy service to be provided by the Advisor within the scope of the online session and that the Therapy has no responsibility.
- This agreement shall be valid to the maximum extent permitted by the applicable Law. The services offered by the Company are "as" and "possible" are provided on the basis of and there is no guarantee of any consumable, legal or other nature in relation to the services or application, including all implied warranties for marketing, compliance or non-compliance for a particular purpose.
- Users agree to provide all the information and documents required for the Therapy to be directed to the Therapy as soon as possible for any legal proceedings, investigations or therapy to be directed to the Services or through the site.
- The User, in relation to all the negative situations other than the fault of the company, in relation to the failure of the contract cannot be executed, the company is in no way responsible to them, the damages that have occurred, the session cancellation or refund, and their only interlocutor are consultants regarding all issues such as damages, session cancellation or refund, etc., and that there are no claims against the company, and they are already accepting, declares and undertaken. The company may claim any cost paid for the damages under the name of this contract and Distance Sales Agreement and the parties undertake that they know and accept this issue.
9. Intellectual Property Rights
- All registered or unregistered intellectual property rights, such as operating name, trademark, patent, logo, design, information and method, belong to the site and site owner or the mentioned concerned, and is protected by national and international law. Visiting this Site or utilizing the services on this Site does not give any rights to such intellectual property rights.
- The information contained in the Platform may not be reproduced, published, copied, presented or/or transferred in any way. The whole or part of the Site may not be used without permission on another website.
10. Personal Data Protection
- The Platform undertakes to keep the User’s personal data confidential. Details about the processing and protection of personal data are explained in the lighting text.
- In order to benefit from the services and content provided by the User on the Platform, the Company attaches importance to the processing, security and protection of all kinds of legislation, including the Law on the Protection of Personal Data No. 6698 (KVKK). For this purpose, the company accepts, declares and undertakes to take adequate technical and administrative measures in accordance with the nature of personal data and to keep these measures up to date by the contract process.
- In this context, the Company may collect, use, transfer and otherwise process the personal data provided by the User in accordance with the Information Text on the Processing of Personal Data contained in the Platform and the Cookie (Cookie) Policy. The User understands that in order to learn more about the conditions related to the use of his/her personal data and their rights in this regard, he/she can always review the Information Text on the Processing of Personal Data on the Platform and use his rights as described herein.
- Online interview between the consultant and the Consultant will not be recorded. He accepts, declares and undertakes that he/she will not receive audio or video recording during the session, that he will not share it with third parties in any way, and that he/she will indemnify all kinds of damages that the company will suffer if there is a legal action against the company or that there is any criminal sanction to be applied to the company due to the fact that the Councilman acts contrary to this obligation.
- The User accepts, declares and undertakes that the Agreement shall comply with the provisions of the Agreement, any other terms of use that may be valid and later valid, and the applicable applicable legal legislation, including the LPPD. The user is solely responsible for all damages that may occur due to his unruthful behavior.
- The User agrees that all records before the Company will be kept by the Company until the legal retention period and the said records are a guarantee of evidence. The Company shall not use and disclose these records with any person or entity without the User's consent, except to fulfill its obligations under the Agreement or to be required by law.
- In the event that the termination of the Agreement and/or the purpose of use of personal data is eliminated, legal obligations, the Company accepts, declares and undertakes that it will delete, destroy and/or anonymize personal data, and that if the personal data is transferred to third parties in any way, third parties shall be liable for the same amount of the obligations in this article.
- The User undertakes to provide all kinds of support to the Company in order to fulfill its responsibilities to the regulatory authorities, including the Personal Data Protection Authority, in relation to the processing of personal data.
11. Force Majeure
- If the contractual obligations arising from the parties are not responsible for reasons such as natural disasters, fires, explosions, civil wars, wars, riots, public movements, declaration of mobilization, strike, lockout and epidemic diseases, infrastructure and internet failures, power outages ("Morner Majeure"), if the parties are not responsible for the obligations arising from the parties. In this period, the rights and obligations of the Parties arising from this Agreement shall be suspended, excluding the provisions relating to Intellectual Property and Personal Data.
- The Parties declare and undertake to accept and undertake that the provisions relating to Intellectual Property and Personal Data shall bind the parties in any case and condition.
12. Integrity and Applicability of the Agreement
- If one of the terms of this contract becomes partially or invalid, the rest of the contract remains valid.
13. Changes to the Agreement
- The Company may change the services offered on the site at any time and the terms of this agreement in whole or in part. Changes will be effective from the date of publication on the site. It is the User’s responsibility to follow the changes. The user is deemed to have accepted these changes by continuing to benefit from the services offered.
14. Notification
- All notifications to be sent to the parties related to this Agreement will be made via the known e-mail address of the Company and the e-mail address specified by the user in the membership form. The User accepts, declares and undertakes that the address specified when he/she is a member is the valid notification address, and that if he changes, he/she will inform the other party in writing within five days of the change, otherwise the notifications to this address will be deemed valid.
15. Termination
- The parties may terminate this Agreement at any time. Any of the parties may be unilaterally terminated this contract and its annexes. In the event of such annulment, the parties will mutually perform the rights and obligations that have been born up to the date of termination. If the Company unilaterally terminates this contract, there will be no obligation to pay compensation.
- In the event that the Company is infringed by the users of this contract and its annexes, the Company may immediately terminate the contract and its membership unilaterally. In this case, the user agrees that the responsibility of the user for all damages and losses the Company may suffer/do.
16. Evidence Agreement
- In all disputes that may arise between the parties for transactions related to this agreement, the Company's books, registration and documents, and fax records and fax records shall be deemed as evidence pursuant to the Law on Civil Procedures numbered 6100 and the user agrees that it will not object to these records.
17. Final Provisions
- This Agreement takes effect immediately when the User registers with the Platform. By deleting the account contained on the Platform, the User may effectively terminate the Agreement, excluding the Privacy and Protection of Personal Data.
- The Company has the right to suspend, terminate, lawsuit and follow-up in the event that the User finds or has any reasonable doubt that he has violated any of this Agreement. The Company may be terminated unilaterally and without compensation.
- The User expressly understands and accepts that the violation of this agreement will not be refunded the session rights and/or fees that the User has not yet used in case of termination by the Company or terminated by the user for unfair reasons due to his own defect. The user undertakes that he will not resort to legal remedies against the Company for these reasons.
- User Therapy acknowledges that in accordance with this User's Agreement, the User has the authority to send information emails and information messages to mobile phones to the e-mail address registered on the Platform. If the user does not wish, he/she may terminate his/her membership and prevent him from sending information to him.
18. Disputes Solution
- The Laws of the Republic of Turkey and other legal regulations will be applied in the resolution of any disputes arising from the implementation or interpretation of this Agreement, and the Istanbul Anatolian Courts and Execution Offices are authorized in disputes.